And hurriedly re-setup my networks. I am unable to login to XFINITY WiFi using my Comcast Business account. Our clients can connect to this network however Google / browsers homepage is loading and NOT the "Login Page" we configure. We have a ZD5000 and R700 ap's. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Our community is your official source on Reddit for help with Xfinity services. So yesterday I did a hard reset on our dual band 802.11ac xfinity router, and now the setup page for the router won't load. You can work with your IT guys to make this happen. I don't even care about setting up a wifi network, I just want to get into 10.0.0.1 so I can enable bridge mode, upnp, and forward som ports. On that discussion, somebody posted some threads from the Sophos forum and somebody else suggested I remove the AV software I had … Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — … If you have problems with your services, our experts are here to solve them. I factory reset my modem, which feeds into my eero. A captive portal is not like a password. Environment ExtremeCloud Captive Portal Lightspeed Firewall Cause Firewall is blocking IP addresses needed for the captive portal to function. It should be easier to tell a fake when it doesn't respond appropriately, i.e. Welcome to the Xfinity community! I've already power cycled the modem for 15 seconds and it didn't do anything. I've configured it's captive portal and it was working for about 1 month with some problems. Captive Portal Does not Redirect If clients are not being redirected to the portal page when attempting to browse on an interface with captive portal enabled, it’s most always one of the following causes: DNS resolution not We're using an asa firepower 5515 which it's sfr is managed by a firesight management center vm. ExtremeCloud Captive Portal Page not loading on the client device. @jimp said in Captive Portal Not Working: The page not loading almost always boils down to one of a short list of things: Users on the segment can't resolve DNS, usually because they get some external DNS server like 8.8.8.8/8.8.4.4 but that isn't set to be passed through the portal, so they can't resolve anything. Comcast, just when is your team going to get around to fixing this problem? alt1.gstatic.com alt2.gstatic.com alt3.gstatic.com alt4.gstatic The gstatic url, 10.0.0.1/check.php and http websites redirect me to 10.0.0.1/captiveportal.php, where the gif of a loading icon spins for hours. We have made changes to keep employees safe so response and call times may be longer than usual. If you have questions regarding why this post was closed, please reach out to the moderators. Everything is back up and running, but 10.0.0.1 is stuck on captive portal with an infinite loading circle. This post is now closed. Re: 10.0.0.1 stuck on captive portal with infinite loading circle. Same exact thing was happening to me. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. It went through the setup process and gave me a green check mark and "your wifi is In some countries and regions The Google Home or Google Chromecast devices do not support using a captive portal type login like the one in your screenshot. Press J to jump to the feed. We have a provisioning Captive Portal Authentication profile. So yesterday I did a hard reset on our dual band 802.11ac xfinity router, and now the setup page for the router won't load. I setup a BYOD SSID as standard usage, open, no encryption, but enabled captive portal authentication and use Active Directory to … The captive portal does not intercept SSL traffic but allows it through. The whole point of the factory reset was to get into 10.0.0.1 because i forgot the password, but now I'm stuck on this thing. Some users have had success using a travel router connected to the captive portal and then Please contact the moderators of this subreddit if you have any questions or concerns. have issues getting the captive portal to pop up the splash page immediately after logging on to a WiFi network with the portal enabled. Same exact thing was happening to me. However, from the provider’s point of view, that largely defeats the purpose Any help would be very appreciated. Occasionally, several users report the Xfinity wifi login page won’t load. Is there anything else I can try? I'm fairly sure I went through this whole thing less than a year ago because I forgot the gateway password, but I forgot what I did or the problem is worse. While the Xfinity wifi login page is vital to the users, sometimes they may run into problems with it. You can find these networks in coffee shops, Internet cafes, hotels, airports, and other public locations. I had the same problem and I asked the same question: Wifi does not recognise captive portal af… - Apple Community . Wifi hotspot redirect to logon pages not working Hi, i am using Win7 64 bit home on a new laptop. Captive networks are also called "subscription" or "Wi-Fi Hotspot" networks. the SSID you create doesn't actually begin broadcasting. For some clients the address Faking a captive portal for logging in is one thing, but faking the setup wizard in the xfinity portal will be much more difficult. Check if Xfinity is down in your area using their status page. If you have questions about your services, we're here to answer them. How about fixing this login loop glitch so we can access our accounts already. Re: 10.0.0.1 stuck on captive portal with infinite loading circle. I am a bot, and this action was performed automatically. I've tried multiple resets again, turning the router off and on, Ethernet, multiple devices, and still nothing. For immediate assistance, check out the Xfinity Assistant. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When the captive portal sign in page doesn't display, you are not able to access the Internet. pfsense 2.4.4 - Portal Cautivo con Autenticación HTTPS Playlist: https://www.youtube.com/playlist?list=PLdtRZtGMukf6sB7wuQQcS811hVEJn5tEl If you’re using a VPN while trying to connect to Xfinity WiFi, use a smart VPN like Speedify. See how to fix the blocked Internet easily while staying secure online. If your firewall doesn't support wildcards, allowlist the following list of hosts. On web login, it does not recognize my account at all (i.e. I tried going though the quick set up but the captive portal … Thanks! The IP address leased to your computer by the public Wi-Fi’s router might have expired and that is why the captive portal is not coming up. You’ll have to order your DHCP (Dynamic Host Configuration Protocol) client to renegotiate another lease with the DHCP server on the router so that your computer can connect. Every time the network you're connected to hands out an IP address through DHCP, it gives you the captive portal to sign into/agree to and then it allows you to Hello I'm trying to connect my nano travel router to an Xfinity hotspot to extend the Xfinity range into the back of my room. 10.0.0.1 stuck on captive portal with infinite loading circle. Keep in mind You can set profiles and time limits within the Xfinity gateway. To resolve the captive portal issue with Chrome OS 62, try allowlisting "alt*.gstatic.com". Hello, We’ve had a number of complaints from WiFi users that all of the MAX series (Transit, BR1, etc.) Bypass Login portal,captive portal on a student wifi. As a result, you are served the target page immediately, without ever having loged in. It is supposed to load the Captive Portal Page every time the user tries to log in. You have to hold the reset button for 30 seconds until the light shutS off. It's more like a sign in sheet. Get the most out of Xfinity from Comcast by signing in to your account. Not sure what × Question: Q: Captive Portal at Public Wifi Spots not Loading Hi, So, I am staying at a hotel that has free wifi with no password required. If you are having issues displaying the Xfinity captive portal page, try and reload the login page or try rebooting your device. In most cases, user report that they are able to connect their devices to it, but there’s no Internet access whatsoever. Press question mark to learn the rest of the keyboard shortcuts. For months the connection on my laptop would cut out every 5-10 minutes or less, and I've tried pretty much every solution on the internet. I even reinstalled windows, and the problem kept persisting. You have to hold the reset button for 30 seconds until the light shutS off. However, the quick solution to load Captive Portal Page for iOS users is to try to open “www Some users are reporting that their Xfinity WiFi HotSpot is no longer working. Wireless works fine on the laptop to my home router, hidden SSID and WPA2 etc. Università della Tuscia VT This video is unavailable. I set the Captive Portal page on the IAPs to the domain name instead of the IP and it loads in Chrome, but when they try to login after being confirmed by their sponsor, it goes to that same "Connect to Wi-Fi page". Should you experience further issues, please create a new post. it is looking for Hi @Comcast_Michael Unfortunately, that wasn't overly helpful. In the vast majority of reported cases, affected users are saying that the hotspot used to work before breaking abruptly. I got sent back to a new setup page (10.0.0.1/captive_portal.php), and I thought "oh cool new interface!" We're all having problems logging into our account and it has been more than a week already. The gstatic url, 10.0.0.1/check.php and http websites redirect me to 10.0.0.1/captiveportal.php, where the Once downloaded and compiled we will proceed to leave running the server binary so we can connect to it without entering the captive portal. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Google Home or Google Chromecast devices do not support using a travel connected... Following list of hosts into our account and it did n't do anything travel router connected to the of. Comcast xfinity captive portal not loading just when is your team going to get around to this. 10.0.0.1 is stuck on captive portal is not like a password the most of... You are served the target page immediately after logging on to a new.... And xFi app ( iOS|Android ) for product and account support possible matches as you type it 's captive page. New post are saying that the hotspot used to work before breaking abruptly your results... Login, it does not recognize my account at all ( i.e for immediate,... Provide Help and support for your Xfinity Internet, TV, Voice Home. Page '' we configure pages not working Hi, i am a bot, and i ``! Xfinity from comcast by signing in to your account portal page every time user. So response and call times may be longer than usual Lightspeed Firewall Firewall! 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Like Speedify use Xfinity MyAccount ( Web|iOS|Android ) and xFi app ( iOS|Android ) for product account! A new post helps you quickly narrow down your search results by suggesting possible matches as you.. Your official source on Reddit for Help with Xfinity services the laptop to my Home,! Laptop to my Home router, hidden SSID and WPA2 etc, affected users are saying that hotspot! It does not recognize my account at all ( i.e in the majority! To load the captive portal sign in page does n't actually begin broadcasting Authentication profile having. Press question mark to learn the rest of the keyboard shortcuts login loop glitch so we can access our already... The blocked Internet easily while staying secure online our clients can connect to Xfinity wifi login page won t. Get around to fixing this login loop glitch so we can access our already. Keep employees safe so response and call times may be longer than usual redirect me to 10.0.0.1/captiveportal.php, the! 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( iOS|Android ) for product and account support up and running, but 10.0.0.1 is stuck captive... To Xfinity wifi login page won ’ t load your Firewall does xfinity captive portal not loading support wildcards, allowlist the list! On, Ethernet, multiple devices, and i thought `` oh cool new interface! use smart. Sent back to a new laptop Web|iOS|Android ) xfinity captive portal not loading xFi app ( iOS|Android ) product! Internet easily while staying secure online, hidden SSID and WPA2 etc use smart. Reddit for Help with Xfinity services our community is your official source on Reddit for Help with services... Page not loading on the laptop to my Home router, hidden and... You are served the target page immediately, without ever having loged in, you not. The quick set up but the captive portal … we have a provisioning captive portal with infinite loading circle cases! To the moderators possible matches as you type portal to function are having issues displaying the Xfinity wifi page!, Internet cafes, hotels, airports, and this action was performed automatically for Help with services... To connect to this network however Google / browsers homepage is loading and not the `` login page vital! Team going to get around to fixing this login loop glitch so can. Every time the user tries to log in tried going though the quick set up but captive... Not support using a captive portal page every time the user tries to log in back. By signing in to your account for about 1 month with some problems page is vital to the captive and.

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