Use the volume button to select Safe Mode from available options. Unplug the router from the electrical outlet and make sure the lights on the router go out. If you can, move to a different area (for example, go outside) and check your signal again. Any idea why this has suddenly started happening? And that is really dead as a dodo! If you can't access Google Play, either through the app or the website, or can't load an instant app, you might have a bad Internet connection. I asked a neighbour to phone me and the phone rings fine. Turn mobile data on. If you are connecting to Wi-Fi at home, check your router's manual for instructions on how to reset it. If you’ve made it this far and iPhone Cellular Data is not working, it’s time to contact your wireless carrier. Unless your Internet is also with Bell Canada, the fact that it's working and your phone is not is meaningless. If it's already on, turn it off and on again. It says mobile data needs checking but this is on! Below are the phone numbers of some of the major US wireless carriers: AT&T: 1-(800)-331-0500 Make sure both ends of the phone cable are securely connected; Make sure your nbn Connection Box, modem and phone all have power; Try to call using another handset. If this is the case, turn Wi-Fi off and check back. Jan 2, 2018 6:39 AM Reply Helpful. The first step if your phone won’t connect to Wi-Fi is an obvious one: You should check to see if Wi-Fi on your Android device is turned on. For additional support, consult the Help Centre. It could be due to broken cables, service disruptions, or just about anything else that’s not within your control. Fix internet connection problems on Android devices. Find the Wi-Fi connection indicator at the top of your screen. Suddenly the mobile phone stops connecting to Internet and there is no Internet connectivity in mobile phone. If you can, move to a different area (for example, go outside) and check your signal again. If you can, move to a different area (for example, go outside) and check your signal again. It’s possible that cellular data isn’t working because your wireless carrier is doing maintenance on their cell towers. To boot into the safe mode, turn off the phone. There's not much you can do. ? You will find below some of the methods that other users have found useful in fixing the problem of Android Phone Not Connecting to WiFi Network. There's a small list of things causing this(I'm going to assume you're not on Linux due to the nature of the question. ; While still holding the On/Off button, press and hold either of the volume buttons on the left side until the power off slider appears on the screen. My neighbour says I don't pick up. Switching to Google DNS also provides users better speed, so if you are connected to WiFi but not able to access the internet, then you can try changing the DNS. Thread reply - … You can also have a quick look at the ADSL cable to see if it’s broken or twisted. A strong Wi-Fi or mobile data connection will help you browse and download apps, and enjoy Google Play digital content. My friends have suggested I get rid of my home phone, but I do not want to run to the neighbor's to use their home phone. C If you're using a public Wi-Fi hotspot, you might be using an old password that used to work but has since changed, which is usually the case when trying to connect to a network that you haven't used in a long time. If this is not displayed, or none of the bars are filled in, you may be out of range of a Wi-Fi network. If you can get through, the problem is likely to be with your original phone; If your cables are secure, you have power and your phone still isn’t working… 3. Note that sometimes this will not display if you have an active Wi-Fi connection. Ensure you are using an Internet splitter on your Internet telephone cable to ensure there is no interference with your telephone service. ; Drag the slider from left to right to turn your device off. ; To turn your device back on, hold the On/Off button again until you see the Apple logo appear. I know its not a modem issue bc it is working with everything else. Plug the router back in and wait 30 seconds for all the lights to come back on. Don’t understand why it is suddenly not working. Now-a-days everyone uses 4G Internet connection in mobile phone. If not, turn mobile data off and Wi-Fi on and see if that works. Check to see if the connection problems have been solved. It shows the Wi-Fi but says there is no internet connection when I sign in. If you don't see a signal data indicator, you may be in an area without coverage. If restarting doesn't work, switch between Wi-Fi and mobile data: Turn Wi-Fi off and mobile data on, and check to see if there's a difference. Check to see if the connection problems have been solved. I have also tried to switch off the modem, then restart again, but it's still not working. Plug the router back in and wait 30 seconds for all the lights to come back on. If the Internet is not working on all the devices connected to the network, then chances are there is a problem with your Router/Modem. Thanks for your patience, as it may take longer than usual to connect with us. If you are connecting to Wi-Fi at home, check your router's manual for instructions on how to reset it. Modem Not Working: Sometimes it so happens, your connection may be lost when your computer could not communicate with your modem. If caller display’s now working, there’s no problem with the line itself, but your original phone isn’t working properly. If this is the case, turn Wi-Fi off and check back. My landline was working line was working fine until 2 days ago. Android Phone Not Connecting to WiFi. Note that sometimes this will not display if you have an active Wi-Fi connection. Why isn’t my Wi-Fi working?! I have followed the online guide from Sky and gone through the series of self help test (like check all equipment connected ok, check the actual equipment, etc) and no problems found at my … I know my own cell phone number, but as for home phones not working, I found that the Uniden brand has a bit of trouble when talking long distance, and yet do not want to use the cell phone for that. I have tried to connect the phone to Phone 1 port and Phone 2 port of the modem, but both are not working. Thanks for your patience, as it may take longer than usual to connect with us. Change DNS. But if it was working a couple days ago and isn't now, and you've done nothing in the meantime, just call Bell Canada for service. Note that sometimes this will not display if you have an active Wi-Fi connection. If you still have problems after you complete these steps, contact your mobile service provider. Often you can: Advanced tip: Check to see if firewalls are blocking access to ports required by Google Play (TCP and UDP 5228). might show that you have a strong Wi-Fi signal but if the password is incorrect, the router will refuse to properly communicate with your device. My BT landline phone is dead, not recieveing or making calls at all, tried testing all lines and even test sockety in main box, still not working, but my internet connection is fine, i phoned and reported this fault, but the operator keeps telling me it will cost £116 call out fee, then £99 per hour to fix, is there anything else i can do without them coming out? For this problem shut down your PC (don’t restart it). Then I disconnected everything and plugged an ordinary old fashioned phone directly into the master socket. Can also have a quick look at the top of your screen,... 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