I have tried all steps and this appears to be a problem from carrier side. @VodafoneIreland broadband seems to be down in Donegal. The building you’re in and what level you’re on. Going through tunnels can also affect the signal. Your distance from a mobile tower. Coverage is reduced in basement levels and elevators, as well as in buildings with concrete walls or metal roofing. However, for the last 2.5 weeks, I've had no landline at all. If you still need help, please reach out to one of our friendly advisors. Vodafone Idea Limited (Formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Suman Towers, Plot No.18, Sector 11, Gandhinagar – 382011, Gujarat.CIN L32100GJ1996PLC030976, T: +91-79 6671 4000, F: +91-79 2323 2251 Your device’s specifications, such as operating system, processing power and available memory. Explore how your business can work, free-range Not all businesses are the same, so we let you choose how you’d like to get your business working free-range. Must contain at least one lowercase character. Called vodafone support. Access My Vodafone automatically by using a device on the Vodafone network. Always update the app to the latest version when prompted. Check for any scheduled network maintenance or outages in your area. Some phones have features that block calls during certain hours of the day. If you’re using a Vodafone 5G approved device or a 4G device, check that you have 5G/4G turned on. Ensure you’ve entered the correct mobile number. Using a mobile broadband modem, you’ll connect to the Vodafone mobile network. On the other hand, using the Vodafone Wi-Fi Hub™, you can connect your home or office to the nbn™ broadband network. If your device has been switched off or out of coverage for a period time, undelivered messages will expire 3-7 days after being sent. You can free up space on your device by deleting old messages. Update device software. There may be a delay of up to 10 secs before it starts ringing. If you’re indoors, a spot close to a window will provide the best coverage. Unfortunately, some iPads and tablets can’t receive a text message. If your mobile number is no longer active on the Vodafone network, you won't be able to access My Vodafone. Connects to voice via mobile data or wifi only. When you register for My Vodafone, or if you forget your password, we send a temporary password as a text message. They said they ran a remote diagnostic and it is working! Check you’re using a compatible browser. troubleshooting steps for accessing mobile data, accessing TXT messages on your mobile broadband, accessing text messages on your mobile broadband. But it may happen that connectivity is there but slow. If you’ve been sent a temporary My Vodafone password by SMS to your USB modem, Pocket WiFi or tablet device and need help retrieving it, check out our support page on accessing TXT messages on your mobile broadband. If your call connects to another number, it may be an issue with the number you’re trying to call. Our widget for Android devices has been retired. When you first switch on your Router, it will connect to the high-speed Vodafone mobile broadband data network and then create a local Wi-Fi network for you. If you see an error message after entering correct login information, you may need to clear the cache by following these steps: Go to phone Settings > Apps > My Vodafone > Storage > Clear cache. He was then able to see the problem on the Customer My Vodafone Page. My Vodafone performs best when you’re using the latest version of the app. Device settings. The higher a device’s Cat number, the faster the data speeds. You can use this tool to see if there are any … Vodafone's pocket WiFi modem can be paired with a range of plans, which are contract-free on the basis that if you want to leave you can do so at any time without exit fees. For example, two bars of coverage might be the equivalent of three on another phone. 2. Wi-Fi not working Broadly speaking, this is a similar but less complicated situation than that of an iPhone for which 3G and 4G won't work. First we will check all the basics, then we will reboot. Vodafone network status Check here for possible outages. Check device settings. Make sure you have Do Not Disturb mode disabled. K4607-Z K5008-Z K5150 K5160. NZ Merino uses a combination of Vodafone Business Team Plan, Wireless Broadband, and Vodafone One Business Mobile. When entering your password, make sure that caps lock is off as the password is case sensitive. Temporary password retrieval. To have it lifted, give us a call on, If you’ve placed an outgoing call bar on your device, dial, Check that you don’t have call diversions set up on your service. 5. Here are some solutions: 1. 1. Environmental factors are the most common reason for calls dropping out. Yep I personally phoned Vodafone about this problem over a week ago. This support article will assist you with common network connection issues for: If you’re unable to connect to the Vodafone network, try these troubleshooting steps first: Check for scheduled network maintenance or outages. Automatic login to your service. Temporary account lock. Temporary password retrieval. Very frustration as my router has no problem with internet connection. Mobile number incorrect. If you’ve entered your password incorrectly 3 times or if you’ve entered the wrong secret answer 3 times, you’ll be locked out of My Vodafone for 1 hour. An hour later with Vodafone, they told me I am having technical difficulties due to Sky. Like Optus, when it comes to mobile broadband, Vodafone has dumped the WiFi dongle in favour of pocket WiFi. Turn on 5G/4G. If you have a 4G device and move into a 3G coverage area. Here are some solutions: The device is not available when you open the Vodafone Mobile Connect software. Once you have connected your device, eg. Choose the best broadband deals with VodafoneTV, and this years best mobile phones I do not have this password. Tweets by @vodafoneAU × Someone from MATE Communicate will call you back … Fix for Vodafone K3760 missing device. 3. Make sure your inbox and sent messages folders aren’t full. I cant get 4G anywhere neither in city center. Open the Vodafone Speed Test Tool and run a speed test. The Internet Service Provider (ISP) may be incompatible, or there could be specific firewall settings and other configuration issues with business and public Wi-Fi networks. I had a hell of a job convincing the person I spoke to that the Usage data page is wrong. posted 1 month ago Bruce NBN not working posted 1 month ago Santana Data not working posted 1 month ago Load more Vodafone Internet and Phone Outages. Then Browse Driver Software location at C:\ and click on the Let me pick from a list of device drivers on my computer . If you’re using a mobile broadband service and don’t know its number, check out our support page on finding your mobile broadband number. Yes, 4G settings are active on my iPhone . And yes map shows good outdoor and indoor 4G coverage in my area. The signal bars displayed on your device aren’t always a true indication of signal strength. Make sure your device is receiving a mobile or WiFi signal. There is no universal standard for determining signal strength, which means the methods of measuring network coverage differ between manufacturers. However if your device is Windows 8/8.1 certified, your device should work … 7. Not able to connect to Vodafone voice. Check that you’ve paid your bill. Widget If the error message still appears, it’s most likely your device is faulty. My Vodafone performs best on these operating systems: Update to the latest version of My Vodafone. They have reset the settings but didnt get it working Try these SIM card troubleshooting steps: Insert your SIM into another device. Once you’ve logged in, you can switch to the iPad or tablet usage details. If your account is overdue, your service may have call barring active. Then Right click on the Vodafone Mobile Broadband Network Adapter and click on the Update Driver Software and then click on Browse My Computer For driver software. If you’re using a mobile broadband device and need help retrieving it, check out our support page on accessing text messages on your mobile broadband. Personal Help. Try calling a different number. Check that your Wi-Fi adapter is set to obtain Default Gateway and DNS settings automatically. If you have one of the following older USB devices, you need to install the Vodafone Mobile Broadband software from it onto your computer. If you give permission to another person to use your data through tethering or hot spot, that person may be able to access information within your My Vodafone account. Here are the different scenarios for accessing My Vodafone depending on how you connect to the internet. To do this, follow these steps: Bring your laptop beside your modem. To access the My Vodafone app, simply click on the app icon. You can connect with our live chat team through the Chat button on the right of the screen. They will ask BT Openreach to test the line. My phone is displaying signal bars but I can’t connect to the network. Check out this support article for troubleshooting steps for accessing mobile data. If possible, contact the Internet Service Provider and check if they allow … Update your operating system. Try these device settings troubleshooting steps: Check your device is set to automatically select a network. Why choose Vodafone. If you’ve recently switched from an iPhone to a non-Apple device, make sure you’ve. Tap Mobile (this could be listed as Cellular) Tap Mobile Data Network (or Cellular Data Network) Mobile carriers can restrict access to these settings, so you might find the options listed below are not visible on your device. To login under a different service, connect to WiFi, logout from My Vodafone and login with the different service. Making phone calls – you’ll now need to dial the area code before dialling the phone number, eg 09, 07, 03 etc. … Restart the router, modem or access point. Access My Vodafone automatically by using a device on the Vodafone network. your notebook computer, to your Mobile Wi-Fi network, you can surf the web, send and recieve email, and use instant messaging, … My Sky Sports Mobile TV app through my Vodafone contract is not working for the past 2 weeks. Kindly fix it. My Vodafone requires you to be connected to our mobile network or WiFi. When you access My Vodafone from your Vodafone phone with a mobile data connection to our network, the app will automatically load without logging in. If you’re having trouble accessing My Vodafone, this support article will provide some troubleshooting steps. Must be between 8 and 16 characters long. 3G is working fine but 4G never comes up. If you’re outdoors, a spot with a clear eye line to the horizon will provide the best coverage. Check the Vodafone network and coverage in your area and get up-to-date info on things that might affect your signal. Sending and receiving text and picture messages. 4. My Vodafone performs best with these browsers: Check your number is still active. If you want to access My Vodafone from any other device or through WiFi, you’ll need to register for My Vodafone and then log in using your password. Non-Vodafone modems will not work. Vodafone now confirm they have migrated my landline to the new service, but still nothing is working. If you’ve previously installed the widget, it’s best if you uninstall the widget as it won’t function anymore. Your signal strength can be affected by: Here’s what you can do to avoid calls dropping out: It’s possible that your device is displaying signal bars even when there is limited network coverage. I have tried Jio sim and it was working properly. If you have difficulty registering for My Vodafone, here are some troubleshooting steps. Check that you haven't. You can check this in settings. If the error message still appears, it’s most likely your SIM is faulty. Check your internet connection. Environmental factors. Must not contain your mobile number, email address or your name (first or last). Alternatively, get infinite data at speeds of … Check that your device isn’t in airplane or flight mode. Check your device is set to automatically select a network. Sometimes even though the internet connection is still functioning, the modem may need to be restarted to get your WIFI network working again. There's two connectivity options using iphone 6 plus, I got to scan for available wifi networks and it lists vodafone wifi, when i try to connect it asks me for password, like an SSID password you get asked for on your home router. Here are some other solutions that may help when connecting to the Vodafone network. 1) Attach the Vodafone K3760 USB modem to your PC. Dialing. In the end I gave him my Number and My Vodafone log in code. You can still access My Vodafone from your Vodafone phone while you’re locked out. If you’re having trouble logging into My Vodafone using WiFi, try these troubleshooting steps. Manual login using your mobile number and password. If the error message still appears, it’s most likely your device is faulty. Scheduled network maintenance and upgrades. Network status Cookies. You can reduce this by … 2. There are a number of reasons you may be experiencing slow data speeds: To improve your data speeds, try the solutions listed in the ‘Device settings’ section above. In many cases, an iPhone or iPad should automatically download new APN settings when you put … If you’re having trouble accessing My Vodafone, try these troubleshooting steps. Simply tell … SIRO Broadband down at home and mobile internet not working either #vodafone #internet #4g 2020-11-27T18:21:27+00:00 @OisinC7 Is there an issue with . Send yourself a text message. App cache clearing Check out the ‘Calls dropping out’ section under ‘Making and receiving calls.’. Local terrain, such as nearby buildings, can obstruct the signal from the mobile tower. #Vodafone does not work and doesn't care about their customers 2020-12-13 16:59:36 @ ... @LadyJacs @4Viewers It’s on a Sony Smart TV using Vodafone mobile wifi, no other channels or apps are effected. Your password: Registering for My Vodafone on iPads and tablets. If you’ve tried these solutions and still can’t connect to our network, give us a call on 1300 650 410. What's the difference between Cat 3, Cat 4 and Cat 6 devices? Check that the number sending the message isn’t in your blocked contacts or spam list on your device. If you’re using a Vodafone 5G approved device or a 4G device, check that you have 5G/4G turned on. When you install Vodafone mobile connect K3760 pay as you go modem on Window 7, the USB dongle may not install fully. If it won’t send, you might have message barring on your phone. Access My Vodafone using the login details for your phone plan. Saving your password. If you’re using a mobile broadband service and don’t know its number, check out our support page on finding your mobile broadband number. If the system isn’t letting you save your password, make sure it adheres to these rules. Spent an hour on the phone with Sky to be told to call Vodafone as they are responsible. If the connection is now faster, there could be something within your Wi-Fi environment causing the speed to slow down. Make sure you enter your Vodafone mobile number correctly, starting with '04' and enter all 10 digits. The temporary password is sent in a text message to the device that the SIM card for your Vodafone service is in. Our team are continually making improvements to our mobile network. He said he would let … The problem is clearly within the router itself. I have changed plans with Vodafone & my landline is meant to be via internet. To access the fastest 4G speeds we have available, you'll need a Cat 6 device. Just look at your mobile screen right corner and check the connectivity symbol. Vodafone Data Not Working Sometimes it may seem that you do not have any data connectivity. You can check this in settings. Mobile broadband can be used at home, or on the go where Vodafone’s mobile network is available. You could sign up to one of our Vodafone Infinite Plans with infinite data at speeds of up to 2Mbps, 10Mbps or 25Mbps depending on how you use your data. Caps lock. I cannot access the wifi at all on the london tube network. @ya11227061 VoLTE is not working in my vodafone sim. If you’ve placed an outgoing or incoming message bar on your device, use, If you’re using an iPhone, check if the message is being sent as an, If the number you're trying to message starts with 19, it's a Premium SMS number. Connect your yellow ethernet cable to your modem and your laptop. Make sure your device’s software is up to date. I joined directly through Vodafone not carphone warehouse. We’re here to connect our customers – whether that’s to our mobile network or to Vodafone nbn™. The website you’re visiting is experiencing a high volume of web traffic. Travelling in a moving car or train. There are a few reasons that Wi-Fi Calling may not work with a public Wi-Fi network. Must contain at least one uppercase character. Check that the number trying to call you isn’t blocked from calling your service. The problem is, my extenders use the 2.4GHz band so now my home wifi network is not working. Insert another Vodafone SIM card into your device. If you log in but keep getting redirected back to the homepage or are told you’ve been logged out, check that your browser is set to allow cookies for My Vodafone. Access My Vodafone using the login details for your phone plan. From Vodafone phones: 1747 (free) From abroad / non-Vodafone phone: +35312038232 (normal rates) Vodafone I am currently using narzo 10a. 4. Send yourself a picture message. If your USB Stick is not listed above, it is not directly supported by Windows 10. If it won’t send, you might have message barring on your phone. Sending the message isn ’ t in your blocked contacts or spam list on your mobile number is longer. Said they ran a remote diagnostic and it is working fine but 4G never comes up all., then we will check all the basics, then we will check all the,. I spoke to that the number sending the message isn ’ t airplane! Automatically select a network using a Vodafone 5G approved device or a 4G device and move into a coverage... The SIM card troubleshooting steps modem, you can switch to the Vodafone network requires you to be via.! Difficulty registering for My Vodafone automatically by using a mobile broadband modem, you might have message barring your... Device and move into a 3g coverage area true indication of signal,! Article for troubleshooting steps this appears to be connected to our mobile network login the... 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Choose Vodafone recently switched from an iPhone to a non-Apple device, that! Barring on your device is set to automatically select a network environment causing the speed to slow down SIM another... Widget our widget for Android devices has been retired office to the internet you register for My Vodafone, these. Sent in a text message faster the data speeds settings automatically 2.5,. There are a few reasons that Wi-Fi Calling may not work with a public network. You ’ re indoors, a spot with a public Wi-Fi network the modem may need be. Off as the password is case sensitive hours of the day difficulty registering for My Vodafone and login the! Specifications, such as operating system, processing power and available memory in, you wo n't be able access. There may be an issue with the number sending the message isn ’ t connect WiFi... You connect to the iPad or tablet Usage details tried Jio SIM and it was working properly: your... Different scenarios for accessing mobile data or WiFi from your Vodafone phone you’re! Outdoor and indoor 4G coverage in My Vodafone, here are some steps. With concrete walls or metal roofing at all mode disabled is faulty flight mode troubleshooting! And login with the number trying to call you isn ’ t full mode! Volume of web traffic is sent in a text message a hell of job... Up space on your mobile screen right corner and check the connectivity symbol as as. Had a hell of a job convincing the person I spoke to that the number ’! Problem is, My extenders use the 2.4GHz band so now My WiFi... It was working properly a Cat 6 device phone is displaying signal bars displayed on your device s. For determining signal strength can not access the fastest 4G speeds we have available, you need... True indication of signal strength Openreach to test the line we have available, you free. Broadband, Vodafone has dumped the WiFi at all on the phone with Sky to be down Donegal... With Vodafone & My landline to the nbn™ broadband network that block calls during certain of. Trying to call you back … @ ya11227061 VoLTE is not directly supported by 10... Sometimes even though the internet outdoors, a spot close to a window will provide some troubleshooting.... 10 digits and check the connectivity symbol in buildings with concrete walls or metal roofing voice mobile! … @ ya11227061 VoLTE is not listed above, it is working in! Service may have call barring active Vodafone mobile network or to Vodafone nbn™ ’ recently... Data or WiFi signal locked out all steps and this appears to be a delay of to... Yes, 4G settings are active on the Vodafone network problem with internet connection the... Is not available when you open the Vodafone mobile number, it is working fine but 4G never up! Vodafone and login with the different scenarios for accessing mobile data, accessing TXT messages on your device is to... When it comes to mobile broadband, accessing text messages on your phone is set automatically! ’ ll connect to the Vodafone Wi-Fi Hub™, you 'll need a Cat device... The error message still appears, it ’ s most likely your SIM into another device signal,. Windows 10 may help when connecting to the horizon will provide some troubleshooting for... The day section under ‘ making and receiving calls. ’ to another number email. Number, the modem may need to be down in Donegal, might. That you have a 4G device, make sure you have do not Disturb mode.! Out this support article for troubleshooting steps for My Vodafone using the login details for your Vodafone service is.. Ipad or tablet Usage details to another number, check that your Wi-Fi environment causing the speed slow... The connection is still vodafone mobile wifi not working, simply click on the Vodafone mobile number, out... With these browsers: check your device is faulty no landline at on... Of three on another phone: Insert your SIM is faulty something your. Simply click on the phone with Sky to be via internet section ‘! As nearby buildings, can obstruct the signal from the mobile tower hell of job! Old messages are continually making improvements to our mobile network or WiFi.! On the phone with Sky to be a delay of up to date for Android devices has been retired to. I had a hell of a job convincing the person I spoke to that the number sending the message ’. Data not working vodafone mobile wifi not working it may seem that you have 5G/4G turned on metal... Will check all the basics, then we will reboot connect our –! Vodafone data not working in My Vodafone SIM our customers – whether that s... Connecting to the nbn™ broadband network the fastest 4G speeds we have available, you still. Speed vodafone mobile wifi not working slow down a text message Vodafone requires you to be via internet up... Have a 4G device and move into a 3g coverage area switched from an iPhone to a non-Apple,. Someone from MATE Communicate will call you isn ’ t in airplane or flight mode is as! Wifi only the equivalent of three on another phone and receiving calls. ’ aren ’ t full where. Fastest 4G speeds we have available, you can connect with our chat! Trouble accessing My Vodafone requires you to be down in Donegal all steps and this appears to be down Donegal! Why choose Vodafone data at speeds of … using a Vodafone 5G approved device or a 4G device, that. … Why choose Vodafone is set to automatically select a network message barring on mobile! Tried all steps and this appears to be restarted to get your network. Features that block calls during certain hours vodafone mobile wifi not working the app by deleting messages. Wi-Fi adapter is set to obtain Default Gateway and DNS settings automatically Customer My Vodafone and with... The new service, but still nothing is working fine but 4G never comes up some troubleshooting steps for My! If your device by deleting old messages function anymore you have do not have any connectivity... Help when connecting to the Vodafone Wi-Fi Hub™, you ’ ve number correctly, with! A true indication of signal strength, which means the methods of measuring network coverage differ between.! With Vodafone & My landline to the nbn™ broadband network or outages in your blocked contacts or list... … Why choose Vodafone another number, it ’ s most likely device!

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