To reboot the modem, press and hold the Reset button for three to four seconds. MY COMPUTER AND HOUSE ARE FINE. That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, latency problems, and the un-bonding of channels. I can't change channels or even turn it off. I did all the layman remedies on the tech support script, checked for loose cables etc. Re: Arris Modem Keep Rebooting The upstream power is way out of spec !! Even the buttons on the box will not change the channel or turn it off. If any items are missing, please call ARRIS Technical Support at 1-877-466-8646 for assistance. Command injection. Now the problem has gotten so bad I can't even change the channel without provoking an auto-reboot. Anyone else have this problem? My cable box has suddenly started rebooting itself every few min. ARRIS is known around the world for innovation in communications. Table 1. When it comes back on it is completely unresponsive. Jaymann007 over 4 years ago. Up to 13.5 million Arris modems are at risk of being knocked offline for between three and 30 minutes, because of an easily patchable … For more information about upgrading your firmware, visit the following articles: How do I upgrade my NETGEAR router’s firmware using the Check button in the router’s web interface? Cable box keeps rebooting itself. Then the ARRIS BOX started rebooting. By contrast, Belkin's F9K1000 series – including the Belkin F9K1118 – lets you set up a restart schedule. Ethernet (1 - 4) - Connects to the 10/100/1000 Ethernet ports on your computer. ARRIS SBG7400AC2 ARRIS SBG7580AC ARRIS SBG7600AC2 ARRIS SBG8300 ARRIS SBV2402 ARRIS SBV3202 ARRIS SVG2482AC ARRIS T25 ... and admit they don’t know why it arbitrarily disconnects the wifi anywhere from 20 mins to 48 hours after complete reboot of both systems. We have updated the headline and article accordingly. Arris modems come with a built-in web server that runs its internal admin panel. Arris has since been in touch to tell us that it would be more accurate to say the figure is more like “up to 13.5 million devices”. The company develops technologies, products and services that make mobile experiences possible. Modem keeps disconnecting/rebooting in late evening Every evening around 11pm and on, my modem is losing connection (or maybe rebooting). I turned on my system to check just now and right on cue it did it again! In The Box Before installing the SBG7400AC2, check that the following items are also included in the box. Attackers can authenticate on port 49955 with the username "tech" and an empty password. Last night my Arris DCX-3600-M started rebooting on it's own every hour or two. ... Keep up this awesome knowledge … thank you for asking tho :) my computer (with a MSI B450M motherboard, ryzen 5 3600X, GTX 1080, 16 GB 3600 Hz) recently got a new power supply, since the last one started to smell like hot glue before dying. How do I update the firmware on my … Just now, I was watching You Tube on the channel that advertises watching 4K videos on You Tube and my first two selections stopped playing for only a few minutes (for 40+ minutes material). Next time you're bogged down, just say, "Alexa, ask Netgear to reboot my router." To restore factory defaults, press and hold the Reset button for more than 10 seconds. To troubleshoot a router that keeps rebooting: Upgrade your router’s firmware. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth … which at the time I had thought was because of it being 3-4 years old and from a … Page … Please call Arris Technical Support at 1-877-466-8646 for assistance remedies on the box will not the! You 're bogged down, just say, `` Alexa, ask Netgear to reboot router. Alexa, ask Netgear to reboot the Modem, press and hold the Reset button for more than 10.. 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