You've given the "add a service" tab a shot? Login . I have been busy a few days but have tried again and still cannot. It was working fine, however Optus disabled my email, when I cancelled the cable, so I removed it from Outlook. @timbosauer, you can absolutely link a broadband service to an existing My Account profile. I've been told I need two My Accounts, each requiring separate email addresses. Can you please link my account? It is therefore not possible to access your email from different devices. I contacted Optus who then re-activated my email, but I am unable to add it to Outlook 2016 in Windows 10. Optus gained exclusive access to this link in 2001, ahead of acquiring the organisation in 2005. We can always link the service to your profile from our end. You can set up your mobile phone to send and receive email from your email accounts. When I log in I can only see my mobile account how do I add my home internet account to the same log on. Tomorrow is ours to create. Heya @jocindi, sounds like your Internet account might not be compatible with My Account. These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. I have a postpaid number, and I got the same issue; I get the same message popping up every time I try logging in my account on the Optus app.still to this day, unsolved. When I open the iOS app, my data is shown fine without logging in. I had to remind them that they work for Optus, not me, and if it's linked to another service then shouldn't THEY be telling me what service it's linked to?! If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to … Optus Roaming Pass will start automatically once you make or receive a call (mobile plans only), send SMS, or use data (including MMS) in an eligible destination. Optus do not offer dial up or email-only services. Enter Prepaid Service Number to Recharge: Payment cards accepted. Can you please link my account? We can definitely take a look though! Check your usage, view and pay your bills, see your plan info, message us, and more. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Want to set up your mobile phone for Exchange email? Before you can set up your mobile phone for POP3 email, you need to set up your mobile phone for internet. I’m part of the Yes Crowd team, employed by Optus to help run our online community. I tried messaging them on Facebook, they said my email was linked to an additional service and then asked me if that is true. Log in to My Account. Auto-suggest helps you quickly narrow down your search results by … When I log onto my mobile account there is no option on the right to add an account. Good luck. Optus Bank, Inc. | NMLS #: 811363 | Licenses | NMLS Consumer Access This website contains links to external websites. Re: Link Service - My Account Yikes Just getting back to your PM about this now. Manage your account on-the-go with the My Optus app. Maybe you used to be able to or maybe if I could log into my home internet account the option may work that way around ? Email address *. How do I set up my Outlook email to sync with my optus webmail account. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. View your usage, get billing support and much more with the My Optus app, download it, Re: how can I link 2 accounts on my login, ------------------------------------------------------------------------------------------------------------------, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. See this content immediately after install Get The App Setting up my mobile phone for Exchange email. If it's not working, please chat with us. Optus > Yes Crowd > Mobile > Mobile > How can I link my Flybuys and Optus accounts? Same problem for me. Terms of use Privacy & cookies Privacy & cookies Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage Manage your Optus account, view and pay your bills, check your usage and message us in My Account. It can take up to 48 hours to complete. Hi Berowra2 Thanks again. Thanks - 597446. Enter the email address you provided when … Welcome to the Optus SMS Suite! Did you ever get this resolved? Optus. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sorry, your account must be activated prior to logging in. Is the phone in your name? Do you still want to log in using this My Account? Please PM me with your account number, full name, DOB and email login so we can get to the bottom of it for you. If this is true it is ridiculous as we all know how frustrating it is to remember all the passwords you need to access things on line. Turn on suggestions. The best way to manage your OPTUS account and get help when you need it. cancel. View your usage, get billing support and much more with the My Optus app, download it. Optus customers have flooded social media to complain about suspicious account activity, claiming they have been victim to "major privacy" breaches when logging into their accounts. If you already have an account please login on the left. ‎Tap into My Optus app for the easiest way to manage your OPTUS account and get help when you need it. I am having the exact same issue, have had the same number for many years.. It's easy, but remember you need to set up your mobile … I've had this number for 18 years, not sure why this is happening. Recharge with Credit Card or Debit Card Thanks for the advice but apparently I cannot link an Optus mobile account login to an Optus Broadband Internet account login as they are run as 2 separate parts of the business. Because I am having the same problem and I'm not paying these guys just because they text me a random amount with no bill attached.What a pain! Alternatively, you can sign up for a free trial by clicking on the link below. Optus tech support told me I could not link them also ??? Thanking you in advance for any assistance you can provide! What you want is a My Account feature, not an Optus Zoo feature. It starts with either an '8' or a '9' Click 'Generate Security Code'. If you do receive an error prompt, let us know. Optus - My Account - Dashboard. You can ask your questions on the official website or using My Optus app. Have you tried adding your service in My Account? I moved from Optus cable to Aussie Broadband HFC NBN, but kept the Optusnet email, as I have a mobile broadband account with Optus. If you really want to retain your email address, you must have an active account with Optus. You can turn Optus Roaming Pass on and off at any time using My Optus app and My Account, you’ll find the option in International Roaming settings. I'm going around in circles here. When you sign off with Optus, Yyur account will remain valid for 90 days after cancellation, but after that it will be deleted. I just transferred my Optus mobile from one company to another and I have set up my online account access. Please follow the instructions emailed to you to finalise your registration for My Account. I am now trying to link my phone service to the account and I need the account … If its in someone else's name then you'll need to transfer the account to you first MESSAGE US 24/7 FOR SUPPORT • Get instant responses from our new Digital Assistant • Connect to human experts when you need to • Access your message history • Reply when it suits you FIND YOUR OWN… Optus | 108,808 followers on LinkedIn. Please contact Optus directly on 133 937 during these hours. This may be … I have a prepaid service. Home Blog. Your account number is 14 digits long and is at the top of your bill. This. Do you still want to log in using this My Account? The other Optus Zoo is mainly to do with Mobile content and does also let you set up your five MyTime numbers if you have this feature. There are certain limitations when it comes to particular product types but that shouldn't stop you registering for electronic invoicing or accessing PDF copies of your bills online. Optus turns to AWS for help with becoming 'end-to-end' cloud solutions supplier. These My Account details aren't linked to this SIM so you won't be able to view the details of this mobile service. Hi @jocindi, unless one of the accounts is a business account I don't see any problem - it is what I did...  And it is what I have right now. My account not linked. Can’t access your account? Use your My Account email address and password to … You can also try our My Account Troubleshooting guide. Solved: How can I link my flybuys account. How Optus online chat works. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hold the line, don't press 1, keep on the line follow the prompts and you'll reach the team who can action this for you. Just contact Optus and request it be put on the one bill / account. We are […] If you don't want to call, you can message our Social Media Team via  Facebook or Twitter they have a point of escalation for the following urgent enquiries: -No Broadband connectivity (no access to the internet), -No Mobile connectivity (can't make or receive calls). You'll need to enter service number or username. Please choose one that's between three and 20 characters in length, and contains only letters and numbers. In je Google-account kun je je gegevens, activiteit, beveiligingsopties en privacyvoorkeuren bekijken en beheren om Google beter voor je te laten werken. A bank on a mission to transform opportunities into wealth At Optus, our origins date back to 1921 when a group of visionary and courageous African American leaders founded Victory Savings Bank on the principle that all people should have access to the American Dream, not just those born into the “right” circumstances. Tap into your account with the My Optus app. There's no double up between the main Optus My Account and the Optus Zoo features. XYZed was established by Optus in 2000 to provide wholesale business-grade DSL services under an individual brand, but today provides a collection of products only as part of the Optus Wholesale & Satellite division. Optus support team is always ready to answer your questions concerning any possible problems to be eliminated, caring about its clients by offering Optus 24/7 chat. Using POP3, your email are retrieved and stored locally on your mobile phone and at the same time they're deleted from the server. Thanks for the advice but apparently I cannot link an Optus mobile account login to an Optus Broadband Internet account login as they are run as 2 separate parts of the business. *Create a Username: You need to choose a new username. could I register with it and then link my a/c there? I've had this number for 18 years, not sure why this is happening. 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