ConnectWise has announced the acquisition of rival MSP vendor and fellow Thoma Bravo property Continuum. The company also announces a strategic partnership and an industry-wide initiative . But the potential synergies are also clear. Continuum also offers backup and data protection services for MSPs’ clients. The ConnectWise software portfolio includes: The Continuum software and services portfolio includes: ConnectWise focuses mostly on software — though the company also distributes third-party cloud and MSP options through an online store known as ConnectWise Marketplace. Let us know when we miss the mark or fail to shine a light on key market developments. By Channelnomics Staff ConnectWise has become the latest managed service software vendor to sell to a private equity firm. If ConnectWise stops supporting one of the RMM tools, it would effectively force the entire Continuum MSP base (or half the ConnectWise partner base) to switch RMM tools. Now that message will evolve, as ConnectWise offers a “have it your way” model to MSPs. “With size and scale comes economies of scale, breadth of capability. ConnectWise’s acquisition of Continuum, … ConnectWise, a provider of software for managed services providers, has acquired its competitor Continuum. One mindset of the do it yourselves. ConnectWise, the managed services software maker and pioneer of integrated product suites for MSPs, has acquired master MSP Continuum and managed services documentation vendor ITBOOST. As part of the deal, Tampa-based ConnectWise has acquired Boston-based Continuum, which are both owned by private equity juggernaut Thoma Bravo. Through Continuum’s managed detection and response offerings, TSPs can leverage features like login and Office 365 monitoring, dark web scanning, and SOC-supported cybersecurity for their own internal environments. You will receive a free remote workforce license until June 30, 2020. But … View Details. Published: 30 Oct 2019. The acquisition of Continuum allows ConnectWise to appeal to that different group, as well as to give their legacy MSP base more choice around specific services. Aside from that speculative question, we’re now armed with this fact: ConnectWise and Continuum are coming together. TAMPA, Fla. (Oct. 30, 2019 – ConnectWise, the leading provider of business automation software for technology solution providers (TSPs), today announced the acquisitions of Continuum … He said he sees the acquisition as a massive win for his business. Last year we were concerned about ransomware, and Continuum provided the solution we needed, when we needed it. Meanwhile, George said he will be “chief cheerleader, fan, and investor” but will not otherwise be involved in the day-to-day operation of the new organization. Save my name, email, and website in this browser for the next time I comment. Security threats continue to grow, and your clients are most likely at risk. 128 comments. “There are two different mindsets among MSPs,” Magee said. It also gives ConnectWise … And then those who have the mindset of hey, I want to hire a general contractor and have someone manage that for me. Still, the hypothetical deal would also involve considerable product overlap since both companies have RMM, PSA and BDR offerings. Offer Terms & Conditions. Continuum, a ConnectWise Company, offers MSPs powerful, reliable IT management and managed service (MSP) software solutions. About ConnectWise Command. Combined Thoma Bravo companies serve 30,000 MSPs. The overarching strategy, driven by Magee, seeks to transform ConnectWise “into a technology and services platform for the entire technology channel – from vendors to distributors to technology solutions providers and their customers,” the firm says. Don’t settle when it comes to managing your clients’ IT infrastructure. The deals unite two of the top MSP software and platform providers in the IT channel, while tucking documentation software into the … ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to sell service offerings immediately, and low startup costs that enable the creation of new practice areas or even new services startups. In stark contrast, Continuum is mostly an outsourced IT services business. After June 30, 2020 such subscriptions will automatically terminate. Verified User. ‘It’s two pieces of a puzzle that come together extraordinarily well and naturally. “These are two great companies that have been together for a long while,” he said. Keep us honest. Read our product descriptions to find pricing and features info. You must be a current ConnectWise Manage, ConnectWise Automate, Continuum Fortify or Continuum Command Partner. After ConnectWise bought Continuum last year, it inherited three SOC locations around the globe. Hi Denis: Thanks for the note & readership. Every time these MSP oriented companies merge, the product gets worse. Your email address will not be published. Dale Bradford. The cybersecurity company, which was acquired by Thoma Bravo in February for over $1 billion, has hired a chief … Safety for your clients. But the prospect of Kaseya VSA (for RMM), Datto BDR and Datto Autotask PSA coming together under one roof would be both stunning and intriguing. But the challenges — involving integrations, product overlap and more — are also quite clear. rivals such as Kaseya and SolarWinds MSP weighed in with these perspectives, pioneered outsourced automation services for MSPs, Continuum rebrands its products in a strategy. The History of Continuum, a ConnectWise Company. The acquisition not only brings together rivals who have each staked out ground around leading MSP tools – with Continuum’s four AI-enabled SOC outposts around the globe; and ConnectWise’s industry-leading PSA -- but it also marks the end of George’s run as CEO of Continuum. There’s zero evidence that such a deal is coming. Geoffrey was formerly chief financial officer (CFO) at Continuum, acquired by ConnectWise in October. It may also be telling that ConnectWise bought Continuum, despite Thoma Bravo owning the latter since 2017. “You look at the aggregate of this entity in revenue, in footprint, in number of MSPs and TSPs, in product portfolio, in employees, in geography, this is by far the largest provider in the space,” former Continuum CEO Michael George told CRN. The key dates to know, according to ChannelE2E reporting, include: Roughly a month ago, a key industry executive asked me the following question: “If ConnectWise and Continuum merge, what’s to stop Datto and Kaseya from merging?”. ConnectWise, the Tampa-based provider of business automation software for technology solution providers, has announced the acquisitions of Continuum and ITBoost, as well as a strategic partnership with Webinfinity. TAMPA, Fla. (Oct. 30, 2019) – ConnectWise, the leading provider of business automation software for technology solution providers (TSPs), today announced the acquisitions of Continuum … Instead, ConnectWise and Continuum found clear synergies between their IT automation and business management software, and outsourced automation services, Magee and George assert. ConnectWise, the Tampa-based software provider that was acquired in a massive deal for over $1 billion, isn’t done growing. Notify me of followup comments via e-mail. Close the Skills Gap. Thoma Bravo is acquiring ConnectWise, the business management & IT software automation company.Financial terms were not disclosed. “One is a ‘do-it-yourself’ approach favoured by ConnectWise MSPs. In particular, Continuum’s portfolio should appeal to MSPs that want outsourced managed software platforms and services. He brings an extensive background in corporate finance, financial planning … Consolidation has come to the MSP world with the acquisition of Continuum by rival MSP platform provider ConnectWise. As part of the deal, Tampa-based ConnectWise has acquired Boston-based Continuum, which are both owned by private equity juggernaut Thoma Bravo. It provides the core monitoring services, such as patch management, automated threat detection, and NOC support. In addition, ConnectWise announced that it acquired Irving, Texas-based IT documentation software maker ITBoost. If I were in the MSP space today. ConnectWise has acquired Continuum and ITBoost. Leap Managed IT Information Technology and Services, 11-50 employees. Robert (Bob) Kocis, who had served as Continuum’s CRO since 2016, has chosen … The acquisition was announced at ConnectWise’s annual conference in Orlando on October 30. IT NATION CONNECT — ConnectWise delivered some big news Wednesday to kick off its IT Nation Connect conference, announcing the acquisitions of Continuum and ITBoost, as well as a … “Whether it’s the growing pains of talent and skill shortages, it will help accelerate ConnectWise and push ConnectWise further into the cyber security realm. “This will also allow ConnectWise to cater to the two mindsets out there. Geoffrey Wilson, who is currently the chief finance officer at Continuum, will now take on the job of chief operating officer at the new enterprise. Score 9 out of 10. Admittedly, the two companies certainly have some overlap in their product and partner base. View our upcoming webinars today! As part of the move, the business automation software specialist has also snapped up ITBoost, in addition to launching a strategic partnership with Webinfinity. UPDATED 9/23/20: Tech Community Pushes Forward Amid Crisis. July 16, 2019. ConnectWise Automate is most compared with SCCM, Kaseya VSA, SolarWinds MSP N … ConnectWise has acquired Continuum in a market play designed to expand reach to technology solution providers (TSPs) amid a double acquisition spree. As part of the move, the … ConnectWise, a provider of software for managed services providers, has acquired its competitor Continuum. The mega-deal bringing the two managed service titans together has several positives and a few open questions. On the other hand, the top reviewer of Continuum Command writes "Easy-to-use interface, simple integration, and good ROI". Once ConnectWise has had Continuum Command for a few years and all the dust has settled, this product will likely shoot back up in recommendations. “While I wouldn’t say its overdue, I would say that this is something that would have made sense for quite a while, but it makes the most sense now.”, 30 Notable IT Executive Moves: November 2020, 5 Things To Know About Ingram Micro’s Acquisition By Platinum Equity, Fortinet Buys Network Monitoring Player Panopta To Aid Uptime, Juniper Networks To Buy Intent-Based Networking Leader Apstra. I’m heading to an IT Nation early morning meeting but we’ll update the coverage later today. Two of the nation’s biggest MSP platform providers said Wednesday they are joining forces, with ConnectWise and Continuum coming together in a “revolutionary” offering for partners that combines some of the best-in-class products into one solution. I’m really looking forward to how they’re going to align the toolsets.”. Terms … For ConnectWise, buying Continuum adds a BDR platform and growing family of security products, which includes anti-virus, firewall, and managed SIEM components, to a solution lineup that has never included backup before and offered only limited security offerings until now. Hey I want choice, I want to be able to do it myself. Tasos Tsolakis, who runs service delivery for Continuum will now be senior vice president of service delivery for the combined company, and a new CFO is coming in from outside. Also, we may also share perspectives from ConnectWise rivals in the hours and days ahead. With Continuum’s fully-integrated IT management platform, you can double your tech utilization, scale your business and tap into new revenue opportunities. Stay tuned for interviews, perspectives and observations from each interview. O&O Syspectr by O&O Visit Website . Starting Price: Not provided by vendor Not provided by vendor Best For: For IT Managed Service Provider (MSPs), RMM software to manage your clients IT so you can protect your business. Robert (Bob) Kocis, who had served as Continuum’s CRO since 2016, has chosen … Continuum [now ConnectWise] is continuing to meet new needs and solve new problems. ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to sell service offerings immediately, and low startup costs that enable the creation of new practice areas or even new services startups. ConnectWise is acquiring Continuum. I’m really happy with what Continuum has done on the security side. Kaseya and Datto are on notice. In either case, significant changes are coming for Continuum MSPs in 2020. Announced by CEO Jason Magee (pictured), the blockbuster deals add BDR, security, and documentation to a lineup that already included RMM, PSA, quoting, and remote control, positioning ConnectWise to offer one of the industry’s most complete portfolios for MSPs. The two companies together support more than 30,000 MSPs worldwide, easily making ConnectWise the largest player in the market, Magee asserts. Apply For the Managed Service Providers 500, Dell Technologies Storage Learning Center, Symantec Business Security Learning Center, Dell Technologies World Digital Experience 2020. ChannelE2E has interviewed Jason Magee, Michael George and ITBoost CEO Ali Peracha in recent days. Deal counters Datto & Kaseya in managed services provider software market. ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to sell service offerings immediately, and low startup costs that enable the creation of new practice areas or even new services startups. ConnectWise Assist Tech Advantage. Excellent reportage. What are your thoughts on the future of Automate considering Continuum has a pretty decent RMM solution itself? Let us take care of the hiring with our expert NOC services from ConnectWise Assist™. This merger is tailor-made for the MSP seeking a partnership that can foster profitable growth, enhance business acumen and enable end-to-end services for both you and your clients. All contents © 2020 ChannelE2E and After Nines Inc. The news was announced by ConnectWise CEO Jason Magee and former Continuum CEO Michael George at ConnectWise’s annual conference, IT Nation, in Orlando. Additional moves include a major cybersecurity push as well as a relationship Webinfinity, a key player in partner relationship management. … Manager in … After ConnectWise bought Continuum last year, it inherited three SOC locations around the globe. You can also subscribe without commenting. Pandemic … Since ConnectWise is deeply embedded in our business process, the sync between ConnectWise and Continuum is a natural fit. He brings a unique strategic perspective to cybersecurity enabling organizations to protect themselves and their clients while achieving and sustaining recurring revenue growth. Connectwise acquired Continuum. Rumours had been circulating that the two companies would join forces ever … From family IT guys right through to major corporations, including educational and public institutions. Not sure if ConnectWise Automate or ConnectWise Command is best for your business? That could involve pulling information from BrightGauge, the managed services metrics and reporting vendor acquired by Continuum in 2019, into the ConnectWise Manage PSA system, for instance, or using insights gleaned from one of the security solutions in Continuum… by Joe Panettieri • Feb 25, 2019. Financial terms of the deal were not disclosed. Perch Security also runs an in-house SOC location, and StratoZen has one as well. The brand new mobile app features an abundance of new tools and benefits—all designed with you in mind. Required fields are marked *. By combining the strengths and leading capabilities of both businesses and platforms, this new organization—led by ConnectWise … Verified … The deal, whose terms are undisclosed, unites two companies already under the private equity umbrella of Thoma Bravo. ConnectWise CEO Jason Magee will lead the combined company. We’ll be tracking the company integrations closely. The thought of taking my two most important tools and having them under the same umbrella for support and maintenance and enhancement and integration I am very much looking forward to that. Security at Continuum Drew is an innovative, results-driven, transformational security leader with proven success developing and implementing metric-driven business models. Our collective MSPs benefit from having that as their empowerment platform to go to market. Kaseya CEO Fred Voccola has said he is excited at the prospect of competing with the newly-combined ConnectWise and Continuum, which together today formed an MSP software powerhouse. Guiding VARs, MSPs, CSPs, Total Service Providers (TSPs) s & Strategic IT Service Providers: From Entrepreneur to Exit. The official news surfaced today at ConnectWise IT Nation Connect 2019, a major industry conference in Orlando, Florida. In short, watch for ConnectWise to meld its business management and IT automation software with Continuum’s help desk and network operations center (NOC) services. Steve Tytgat, Founder and Managing Director, Tyneso… Magee will lead the combined organization moving forward which will boast 2,000 employees, 16 offices, and more than 30,000 MSP customers around the world. Finally, when Continuum CEO Michael George was asked whether the ConnectWise deal would change the way in which Continuum … The new company will operate under … “We’ll deal with the disruption of the migration and the integration because when any two companies come together you have the short-term stuff. Was ist ConnectWise Command? The Continuum-ConnectWise integration is … I’m going to make the investment of time talent and treasure to bring solutions and offerings to their customers. All are valid concerns to keep an eye on, but for now, ConnectWise and Continuum don't seem to be changing much. Your email address will not be published. October 31, 2019. … you sprinkle in the managed offerings around SOC, NOC, and Help Desk and bring that all together with the current ConnectWise platform and this is going to be revolutionary.”. In a flurry of acquisition and partnership announcements this week, ConnectWise CEO Jason Magee said he plans to position the vendor as "the epicenter for everything from business management and documentation to service delivery and operations … I couldn’t imagine a better platform to go to than this one.”. Continuum RMM at a Glance. Read this authenticated review . The Continuum acquisition was announced today by ConnectWise CEO Jason Magee at his company's annual user conference, IT Nation Connect, running from Oct. 30 to Nov. 1 in Orlando, Fla. Continuum’s SOC and BDR (backup and disaster recovery) platforms will also play key roles going forward — though Magee has vowed to keep the ConnectWise ecosystem open to software rivals. Perch Security also runs an in-house SOC location, and StratoZen has one as well. In addition, ConnectWise is announcing the departure of two executives from newly acquired Continuum. Die RMM-Lösung von Continuum Command bietet proaktive Tools und NOC-Services (Network Operations Centre) unabhängig von der Geräteumgebung. Continuum Command ist eine RMM-Lösung (Remote Monitoring and Management), die MSP (Managed Services Provider) bei der Verwaltung der IT-Infrastruktur jeder Art von Kunden hilft. The top reviewer of ConnectWise Automate writes "Saves us a lot of time and money; some issues with menu loading". Receive notification when applications open for lists and awards. Continuum CEO Michael George, who pioneered outsourced automation services for MSPs, will exit the combined business. George -- who took the troubled Zenith Technology and over eight years transformed it into Continuum -- is widely considered to be a thought leader in the technology space, not only in the MSP field, but in artificial intelligence and machine learning. The new company will operate under the ConnectWise brand name. Some competition with SolarWinds MSP (publicly held but also a Thoma Bravo portfolio company) should also be expected. The potential synergies are clear. The deal also triggers some in-house product overlap, and potential challenges on the technology partner front. Our partners will benefit as I said from now having one vendor, one partner relationship to manage and not two or more,’ former Continuum CEO Michael George tells CRN. ConnectWise has acquired Continuum and ITBoost. We’re watching to see which members of the Continuum leadership team stick with ConnectWise for the long haul. Covid-19 Resources. -jp. Please stay with this story as there are issues and challenges still ahead. by Joe Panettieri • Feb 25, 2019. Labtech and Continuum have two totally different philosophies (Script/Automate everything vs have the NOC do it). ChannelE2E, in multiple reports, uncovered chatter about both deals in July, September and October (see items 4 and 7). Admittedly, that’s a highly speculative question. The Tampa, Florida-based provider of professional services and … The Continuum acquisition was announced today … ConnectWise Automate is rated 7.6, while Continuum Command is rated 9.0. Channelnomics Staff SUBSCRIBE TO OUR NEWSLETTER. The combined staff will be roughly 2,000 people, organized under the ConnectWise corporate brand. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With years of experience in tech and private equity, Continuum CEO Michael George spoke with CRN Monday about the news that ConnectWise CEO Arnie Bellini was stepping down as CEO and had sold the company to Thoma Bravo. Security for you. ConnectWise Command automatically tests and deploys patches to help keep your clients’ systems running like normal. For roughly two decades, ConnectWise has told MSPs to keep their help desk and NOC services in-house — essentially to ensure tight, front-line communications with end-customers. Offer subject to ConnectWise standard licensing terms. Enter Continuum Fortify, a ConnectWise solution—the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. Thoma Bravo’s acquisition of ConnectWise, announced today, is the latest example of private equity eating the MSP software market.But who exactly is Thoma Bravo, and what are the private equity firm’s plans for the MSP (managed IT services provider) software company, particularly as they pertain to partners in the small business market? Magee said ConnectWise itself remains committed to the “power of choice” meaning their partners will still be able to tap into the 260 plus vendors that integrate into its platform today, but the deal will significantly boost the company’s capabilities around SOC, NOC, and Help Desk, in addition to offering customers a different delivery model. Coronavirus Update. share. Our Tech Advantage services put our techs to work on ad-hoc projects during business hours, after hours, or on weekends to free your team to focus on high-value projects that drive your growth and benefit your clients. ConnectWise has acquired rival RMM vendor Continuum in a consolidation move from the joint private equity owner of both firms, Thoma Bravo. ConnectWise Acquires Continuum: Barracuda MSP, Datto, Kaseya, SolarWinds MSP and Harmony PSA executives offer perspectives on the buyout. This offer is valid via the online form only. ConnectWise has acquired Continuum in a market play designed to expand reach to technology solution providers (TSPs) amid a double acquisition spree. We had been requesting a better sync since the beginning and as several have indicated in other reviews here, the new sync has been rock solid and so much quicker which makes working on tickets in tandem with the Continuum service desk so much smoother and efficient. Whether you’re talking to prospects or clients, we provide you with the right insights and data to support your cybersecurity conversation. The deals unite two of the top MSP software and platform providers in the IT channel, while tucking documentation software into the combined businesses. ConnectWise and ITBoost: ConnectWise’s acquisition of ITBoost brings an IT documentation tool to the ConnectWise … ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turn-key resources that allow TSPs to … ConnectWise and Continuum Merger: 5 Good Things, 5 Questions and Reactions. Mark Essayian, president of KME Systems Inc., a Lake Forest, Calif. MSP, is a longtime ConnectWise user and has been using Continuum’s RMM for about a year. ConnectWise has become the latest managed service software vendor to sell to a private equity firm. Network Administrator. The Tampa, Florida-based provider of professional services and remote monitoring and management tools sold to Thoma Bravo, a firm with extensive technology and security holdings. The company’s help desk, NOC and SOC teams help MSPs to scale their businesses. In a deal telegraphed by insiders for weeks, ConnectWise typified a series of big announcements with a mega-deal to acquire rival Continuum, likely creating the largest managed service platform in the industry. Fortify is a Continuum product natively. It’s going to allow us to cater and appeal to both of those mindsets.”. Continuum Command bietet RMM … Why Continuum + ConnectWise? The convergence of ConnectWise’s PSA, RMM, and CPQ platform with the service-enabled RMM, security and NOC/SOC and Help Desk from Continuum, IT documentation from ITBoost, … ConnectWise, led by CEO Jason Magee, now scales to roughly 30,000 MSPs and partners worldwide. ConnectWise and Continuum The combined platform represents an opportunity for ConnectWise to serve the much broader TSP market by offering turnkey resources that allow TSPs to sell service offerings, and low start-up costs that enable the creation of new practice areas or even new services start-ups. For instance: Rumors about a potential deal between the two companies have surfaced regularly throughout 2019. ConnectWise Acquires Continuum and IT Boost, announces ConnectWise Engage, powered by WebInfinity to offer a complete solution stack to technology solution providers Apart from a 10-day meditation silence at a location near Dharamsala, India, he has no plans once the merger is complete. ConnectWise acquires Continuum. Continuum also has software — RMM and BDR, in particular — that’s tightly integrated with those help desk, NOC and SOC services. On the flip side, rivals such as Kaseya and SolarWinds MSP weighed in with these perspectives on the Continuum buyout. Technology Conference Calendar for VARs, MSPs and CSPs, Help Wanted: ChannelE2E Industry Job Board. In addition, ConnectWise is announcing the departure of two executives from newly acquired Continuum. IT channel news with the solution provider perspective you know and trust sent to your inbox. Reports surface that Continuum is for sale. ConnectWise Command by Continuum Remove. Demo or request a trial today. Vetted Review. Good job, Joe. This is the largest, now dominant platform in the market. ConnectWise, Inc., provider of business automation software for technology solution providers (TSPs), announced the acquisitions of Continuum Managed Services LLC and ITBoost, as … Private equity giant Thoma Bravo, which controls a massive chunk of the MSP software market, has owned ConnectWise since February 2019 and Continuum since June 2017. This will probably be even worse than most. We’ll continue to track this closely. From easier time entry via stopwatch to easier tracked ticket information and expense reports, the new app is the perfect pocket tool for your business and is available for download on both Apple and Android devices. Pretty massive news. See the latest MSP webinars and demos from Continuum, now a ConnectWise company. Your techs are good at what they do, so let them work on projects that let them shine. However, the private equity firm did not dictate this deal, Magee tells ChannelE2E. ConnectWise and Continuum: The combined platform represents an opportunity for ConnectWise to serve the broader TSP market by offering turn-key resources that allow TSPs to sell service offerings immediately, and low startup costs that enable the creation of new practice areas or even new services startups. It also gives ConnectWise the opportunity to serve TSPs that operate using Continuum… In addition to Continuum, ConnectWise acquired another MSP, ITBoost. Once ConnectWise has had Continuum Command for a few years and all the dust has settled, this product will likely shoot back up in recommendations. Read full review. Posted by Scott Bekker on October 31, 2019 at 11:31 AM Free Webcast! Continuum Fortify Cybersecurity Solutions & Monitoring Tools. In a deal telegraphed by insiders for weeks, ConnectWise typified a series of big announcements with a mega-deal to acquire rival Continuum, likely creating the largest managed … As Kaseya and SolarWinds MSP and Harmony PSA executives offer perspectives on the of. For your readership and the correction speculative question, we may also share perspectives from ConnectWise rivals the..., organized under the ConnectWise brand name combined company the solution provider perspective you know and sent... Connectwise manage, ConnectWise announced that it acquired Irving, Texas-based it documentation software maker.. Find pricing and features info s a highly speculative question, we you. 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Subscriptions will automatically terminate, Datto, Kaseya, SolarWinds MSP ( publicly held but also a Bravo! With these perspectives on the future of Automate considering Continuum has a decent! Von Continuum Command partner, perspectives and observations from each interview reviewer of Continuum, … After bought! Will receive a Free remote workforce license until June 30, 2020 such subscriptions will automatically terminate but ’! S help desk, NOC and SOC teams help MSPs to scale their businesses i comment announces! It Nation Connect 2019, a ConnectWise solution—the advanced cybersecurity solution you need to deliver the managed detection response. Whether you ’ re going to align the toolsets. ” perspective you know and trust sent to inbox! A strategic partnership and an industry-wide initiative treasure to bring solutions and offerings to their.. Techs are good at what they do, so let them work on projects that let them work projects! 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